Not sure who your energy supplier is? Don't worry, we’ve put together a short guide that will help you find out who is supplying energy to your home.
If you don’t have your electricity bill to hand, you can call the Consumer Direct helpline that is run by Citizens Advice.
The number to call is 03454 04 05 06 and it is open Monday to Friday 9am to 5pm.
Calls cost 9p per minute from a landline and anywhere between 3p and 55p per minute from a mobile, unless you have inclusive minutes in your mobile deal then it is treated as a landline number and included in your minutes.
Your regional Distribution Network Operator (DNO) should also be able to tell you who your electricity supplier is. There are 14 distribution areas, operated by 6 DNOs.
To find out who your DNO is and the number to call, visit The Energy Networks Website and enter your postcode. Once you have done this, you will be given the number to call to find our who supplies your electricity.
If you can’t find your most recent energy bill, then the quickest way of finding your energy supplier is to by visiting the find your gas supplier online website and searching for free. All you need is your post-code.
If you would rather speak to someone to find out who supplies your gas then you can call the Meter Number Helpline on 0870 608 1524. There will be a charge for this call. The only free way of finding your gas supplier is through the Find my Supplier website.
If you're renting, you can also ask your landlord if they know who your new energy supplier is. Tenants can switch energy suppliers, but you should inform your landlord beforehand to make sure there will be no issues.
If your landlord has included your energy bills in your rent, then you might not be able to switch as easily.
Start by asking your landlord who your energy supplier is and what tariff you are on.
You can then do an energy comparison to find out if there is a cheaper energy supplier available to your home. Once you have done this, show your new landlord the best energy price plan then ask that they arrange the switch for you. If your landlord does switch your energy supplier, make sure they pass the savings on to you in your bills.
This is the easy part. Once you have found out who your energy supplier is, we can help you compare the rest of the market and help find you the cheapest energy tariff for your home.
All we need from you is;
If you are unsure how much energy you use, then we can base it on Ofgem’s averages or by the number of bedrooms and people in your house.
You can do an energy comparison online or by calling one of our friendly energy advisors on 0800 849 7077. They will help guide you through the process and find the cheapest energy for your home.