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How to Switch Energy Supplier

Where do I start?

Thinking of changing your energy supplier but don’t know where to start? We get it. Comparing energy suppliers can be overwhelming. There is good news though, using an Ofgem accredited energy comparison website (like Energylinx) will take the confusion out of comparing and switching energy suppliers.

Why switch energy suppliers?

There are different reasons for each household. You might want an energy company that supplies renewable energy, has excellent customer service ratings or one that can save you a lot of money.

It really does pays to shop around for your energy supplier… Research by Ofgem has shown there is annual savings of around £300 to be made by switching energy supplier. So, switching energy supplier or tariff can have a huge financial impact on your gas and electricity bills.

Why use Energylinx to switch energy suppliers?

Ofgem Accredited

We were one of the original signatories of the Ofgem Confidence Code when it launched.

Stress-free

Once you have selected a new supplier, you don’t have to do anything until your new supplier requests your opening meter reading.

Unbiased

We don’t promote any energy supplier. Only the best deals for your household.

Save Money

We’ve saved our customers over 200 million pounds.

Rated 5-stars on Trustpilot

Our customers keep coming back every year. Don’t believe us? Check out our reviews.

Respect your Privacy

We use EV SSL security certificates to protect your data and we will never sell your data.

Compare the best energy deals

Let us handle the switch

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Will switching energy supplier cost me money?

Switching is free for all!

Absolutely not! Your new energy supplier will pay us a fee when your switch is completed but this fee is already included in the marketing budgets of the energy supplier, so you don’t pay a penny extra.

Exit fees

It is important to note that exit fees are common with Fixed Rate Tariffs if you switch early. If you are on a Fixed Rate Tariff, then you should check whether you'll incur a fee for cancelling your current energy deal before arranging a transfer to a new energy supplier.

The good news is that all energy suppliers should now allow you to leave up to 49 days ahead of your energy tariff's end date without incurring a penalty.

What is the Energy Switch Guarantee?

The Energy Switch Guarantee is a promise to provide a speedy and safe switch from one energy supplier to another. The trade body Energy UK drew up the 10-point guarantee with support from the energy regulator Ofgem and Citizens Advice.

The aim of Energy Switch Guarantee is to give customers confidence in the energy switching process. Energy suppliers, who have signed up to the Energy Switch Guarantee, promise a simple, reliable and hassle-free energy transfer.

Questions answered

What is a dual fuel tariff?

A dual fuel tariff means you receive your gas and electricity from one energy supplier.

What information do I need?

To find out how much we can save you, we need your address, current energy supplier, tariff and usage.

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How long will the switch take?

It should take around 21 days for the switch to your new supplier to take effect. Some suppliers might take longer. We’ll let you know when you arrange a switch.

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Will I be left without power?

That should never happen. The only real change is who you pay for your energy.

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Can I change my mind?

There is a 14-day cooling off period. If you cancel during this time the switch won’t go ahead.

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Can I switch if I rent?

If you are a tenant responsible for paying your energy bills, then you have the right to choose your energy supplier. If you are unsure who is responsible for paying your energy, check your tenancy agreement.

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Customer feedback

We collect feedback from our customers after they arrange a switch. We are currently rated an average 0 stars out of a possible 5 by the last users of our services.

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Compare the best energy deals

Let us handle the switch

Compare energy suppliers now

Who is Ofgem?

Ofgem is the Office of Gas and Electricity Markets and acts as the regulator to the energy industry.

The purpose of Ofgem is to protect the interests of electricity and gas consumers in Great Britain.

There are several ways in which Ofgem do this, including;

  • Promoting competition in the energy market
  • Promoting value for money for consumers
  • Regulating the industry; including energy suppliers and energy price comparison websites
  • Delivering government initiatives
  • Promoting security of supply and sustainability, for present and future generations of consumers, domestic and industrial users

Ofgem Confidence Code

Ofgem currently runs the Confidence Code, a voluntary code of practice for domestic energy price comparison websites. Energylinx is one of the eleven energy comparison websites accredited to the Ofgem Confidence Code.

Any energy comparison websites that bears the Confidence Code logo should be able to do the following:

  • help you find the best energy tariff for your household
  • provide a free and easy-to-use energy comparison and switching service
  • provide you with detailed information on each energy tariff, including gas and electricity unit prices
  • detail any discounts available, such a direct debit or paperless billing discount

Here are all the latest gas and electricity price updates that will be included in your energy quote.


*20% of all users over the last 60 days (13 Sep - 11 Nov) achieved a saving of at least £259.90