About Spark Energy UK

UK-based Spark Energy was launched in January 2007.

Spark Energy specialises in serving rental tenants, property management firms and landlords, although has recently begun to provide tariffs which private homes can sign up to as well. It also provides smart energy meters, including in-home energy usage display units, to all its customers.

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Spark Energy customer satisfaction survey results

Area of performance Star rating
Which? customer score
41%
Customer service
Value for money
Bills
Complaints
Helping you save energy

Spark Energy customer score

In October and November 2013 we surveyed 8,525 UK adults, who pay for their household energy, about their experience with their gas and electricity suppliers. For Spark Energy, we received 62 responses.

Customer scores are based on overall satisfaction and likelihood of recommending to a friend. This survey is the largest one of its kind conducted in the UK.

For a full round-up of the Which? Switch energy satisfaction survey results, see our customer satisfaction survey results page.

Spark Energy fuel mix disclosure

All energy suppliers have to provide information about the mix of fuels they use to generate energy supplied to gas and electricity customers, together with its environmental impact.

Spark Energy fuel mix

Coal: 52.3%
Natural gas: 30.7%
Nuclear: 4.7%
Renewable*: 8.3%
Other: 4%
* Wind, hydro and solar power.

Current tariffs

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Contact Information

Customer service for customers - 0845 034 7474

Contact Which? Switch by phone

You can call us on 01259 220 235.

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Energy Customer Satisfaction Results

Tired of poor customer service from your energy supplier? Use our Which? energy satisfaction survey results to help find the best tariff for you.

Latest tariff updates

Tariff updates are provided by Energylinx. Energylinx is fully accredited to the Confidence Code to compare energy for domestic consumers.

About Which? Switch

Which? Switch provides consumers with a transparent and impartial way to compare energy tariffs and find the best gas and electricity provider for your needs.

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