About Good Energy

Founded in 1999, Good Energy sources 100% of its electricity from renewables like sunshine, wind and water. That means no fossil fuels, no nuclear and no carbon. Good Energy supports a growing community of over 55,000 independent generators across the UK and is investing in new sources of renewable power.

Good Energy also works with the National Trust to help it develop its own renewable energy generation projects, cut its energy use and inspire individuals and communities to do the same.

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Good Energy customer satisfaction survey results

Area of performance Star rating
Which? customer score
82%
Customer service
Value for money
Bills
Complaints
Helping you save energy

Good Energy Customer Score

In October and November 2013 we surveyed 8,525 UK adults, who pay for their household energy, about their experience with their gas and electricity suppliers. For Good Energy, we received 65 responses.

Customer scores are based on overall satisfaction and likelihood of recommending to a friend. This survey is the largest one of its kind conducted in the UK.

For a full round-up of the Which? Switch energy satisfaction survey results, see our customer satisfaction survey results page.

Good Energy fuel mix disclosure

All suppliers have to provide information about the mix of fuels they use to generate the electricity supplied to their customers as well as its environmental effects.

Good Energy fuel mix

Coal: 0%
Natural gas: 0%
Nuclear: 0%
Renewable*: 100%
Other: 0%
* Wind, hydro and solar power.

Current tariffs

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Contact Flow Energy

Customer service - 01249 766090

Contact Which? Switch by phone

You can call us on 01259 220 235.

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