April 2, 2014
Effective from the 31st March 2014, OFGEM made it easier for domestic customers to understand the energy market and have access to simpler clearer fairer information.
What does this mean to the consumer?
Four core tariffs for gas and electricity from each supplier, a single standing charge, advanced notice of when your fixed deal ends and more.
From 31 March 2014 you will get clearer bills and an annual statement showing what you have paid and what you owe, details of your supplier's cheapest deal and a summary of your energy usage.
Suppliers must follow our new standards of conduct, which means they must treat you fairly and honestly and not give you misleading information.
All of this makes it even easier switching energy supplier and by taking less than 60 second you can see whether or not you really do have the best deal for energy in your home.
Posted on April 2, 2014 at 01:16 PM